Insurers urged to rethink customer strategies

"Significant differences remain between the products that insurers offer and the services that commercial insurance buyers need, but both sides say they are working to bridge the gap.

In Southeast Asia in particular, sophisticated insurance buyers say their needs often are not met locally.

But by making better use of available data, insurers say they should be able to offer more relevant coverage and services to policyholders everywhere."

One of the themes that came up during the Global Insurance Forum, held last week in Singapore by the International Insurance Society.

Source: Businessinsurance.com